Last updated: March 4, 2026
Introduction
This Privacy Policy describes how mParivahan Hub ("we," "us," or "our") collects, uses, and protects information when you visit our website at mparivahan.app. We are committed to being transparent about our data practices and respecting your privacy.
Please note that this policy applies only to this website (mparivahan.app) and not to the mParivahan mobile application or any government website. For privacy practices related to the mobile application, please refer to the official government resources.
Information We Collect
Automatically Collected Information
When you visit our website, our hosting provider may automatically record certain technical information, including:
- IP address (used for security and basic analytics)
- Browser type and version
- Operating system
- Referring URL
- Pages visited and time spent on each page
- Approximate geographic location (country/city level, based on IP)
This information is collected through standard server logs and is used solely for understanding traffic patterns, maintaining site security, and improving our content.
Information You Voluntarily Provide
If you contact us via email, we collect the information you provide in your message, such as your name, email address, and the content of your communication. We use this information solely to respond to your inquiry.
What We Do NOT Collect
- We do not ask for or collect your driving license number, vehicle registration number, Aadhaar number, or any government-issued identification
- We do not collect financial information (credit card numbers, bank details, UPI IDs)
- We do not require account creation or login
- We do not use cookies for tracking or advertising
- We do not use third-party analytics services that set tracking cookies
How We Use Information
The limited information we collect is used for the following purposes:
- Site improvement: Understanding which pages are visited most helps us improve and prioritize content
- Security: Monitoring for malicious activity, spam, or unauthorized access attempts
- Communication: Responding to emails you send us
Cookies and Tracking
This website does not use cookies, local storage, or any tracking technologies for advertising, analytics, or user profiling. We believe a simple informational site should not need to track its visitors.
If we ever implement analytics in the future, we will update this policy, ensure any tools used are privacy-respecting (such as self-hosted, cookie-free analytics), and provide clear notice on the site.
Third-Party Links
Our website may contain links to external websites, including official government resources. This Privacy Policy does not apply to those external sites. We encourage you to read the privacy policies of any websites you visit through our links.
We are not responsible for the privacy practices or content of third-party websites.
Data Security
We take reasonable measures to protect the information collected through our website, including:
- Serving the website over HTTPS (encrypted connection)
- Using security headers to prevent common web vulnerabilities
- Regularly updating our server software
- Limiting access to server logs to authorized personnel only
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Data Retention
Server access logs are retained for a maximum of 30 days and then automatically deleted. Email communications are retained only as long as necessary to resolve the inquiry and are deleted within 90 days of resolution.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- The right to know what data we collect about you
- The right to request deletion of your data
- The right to object to processing of your data
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at hello@mparivahan.app.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: hello@mparivahan.app