Terms of Service

By accessing and using the website mparivahan.app (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Site. These Terms constitute a legally binding agreement between you and mParivahan Guide.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, users, and others who access or use the Site. By using the Site, you represent that you have the legal capacity to enter into these Terms, or if you are under the applicable age of majority, that you have the consent of your parent or legal guardian.

mParivahan Guide is an independent, informational and educational website that provides guides, tutorials, and information about the mParivahan mobile application and related digital transport services in India. Our content is designed to help users understand and navigate these services more effectively.

The Site provides general information only and does not provide any government services, process applications, issue documents, or facilitate any official transactions. We are not a substitute for official government portals, and we strongly encourage users to verify all information with the relevant government authorities before acting on it.

While we make every effort to ensure the accuracy and timeliness of the information on our Site, we cannot guarantee that all information is complete, current, or error-free. Government policies, application procedures, and service availability may change without notice, and there may be a delay before we can update our content accordingly.

While we strive to provide accurate, up-to-date, and reliable information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Site for any purpose.

The information on this Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that the information provided on the Site is free of errors or inaccuracies.

Any reliance you place on information on the Site is strictly at your own risk. We strongly advise you to verify all information with the relevant government authorities before making any decisions or taking any actions based on the content of this Site.

As a user of our Site, you agree to:

• Use the Site only for lawful purposes and in accordance with these Terms.
• Not use the Site in any way that violates any applicable federal, state, local, or international law or regulation.
• Not attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site.
• Not use any automated means, including bots, scrapers, or spiders, to access or collect data from the Site.
• Not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission from us.
• Verify any information obtained from the Site with official government sources before acting upon it.
• Not represent our Site as an official government portal or imply any government affiliation.

The Site and its entire contents, features, and functionality — including but not limited to all information, software, source code, text, displays, images, graphics, photographs, video, audio, design, presentation, selection, and arrangement — are owned by mParivahan Guide, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The mParivahan name, logo, and related marks are trademarks of the Government of India / NIC and are used here for informational and educational purposes only. Such use does not imply any endorsement, affiliation, or sponsorship. All other trademarks, logos, and brand names are the property of their respective owners.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as permitted by these Terms or with our prior written consent.

Our Site may contain links to third-party websites or resources, including official government portals. These links are provided solely for your convenience and information. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that mParivahan Guide shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. Our inclusion of links to external sites does not imply endorsement of those sites or their content.

In no event shall mParivahan Guide, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Site.
• Any conduct or content of any third party on the Site.
• Any content obtained from the Site.
• Unauthorized access, use, or alteration of your transmissions or content.
• Any errors, inaccuracies, or omissions in any content, or any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if mParivahan Guide has been advised of the possibility of such damage. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless mParivahan Guide and its licensee and licensors, and their employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of and access to the Site.
• Your violation of any term of these Terms.
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right.
• Your violation of any applicable law, rule, or regulation.
• Any misrepresentation by you regarding your identity or affiliation with any entity.

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will make reasonable efforts to provide notice prior to any new terms taking effect, such as posting a notice on the Site. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Site. The "Effective Date" at the top of these Terms indicates when they were last revised.

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the courts of India.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

If you have any questions about these Terms, please contact us through our Contact Us page.

Please remember: We are NOT a government agency and cannot assist with official government services or applications. For government services, visit parivahan.gov.in.